Recently, a Louisiana hunter had set up his dream hunt. He planned it within the better part of a year. He had looked forward to hunting in Africa since he was a kid. We’ve all been there, right? He was anxiously awaiting his trip to South Africa; he already had 9 months invested in preparation! Then, that moment we all dread, six weeks before his trip he was suddenly laid off from his job and was no longer able to afford the trip. He never would of thought of anyone salvaging his investment. On an outside chance, he turned to the travel insurance he had bought, although not expecting much. He was shocked to find Ripcord’s comprehensive rescue travel insurance package also included trip cancellation coverage. Ripcord was able to quickly send him a check for his claim. Very few people can claim the same. Ripcord Travel Insurance does far more than rescue their clients from dangerous situations on far off trips; they also insure the more common travel woes like needing to cancel a trip or losing your luggage.
In another instance, a long time Ripcord client and seasoned traveler found himself using his travel insurance for the first time after he arrived in Burkina Faso for a hunting trip with his wife. After only half a day of hunting, national police arrived and instructed the group to head back to camp until further notice. A group of elephant poachers had killed a warden just the day before. Large teams of police officers were hunting for the men in the area. The three poachers were eventually apprehended and arrested but the client lost a day and a half of the high-end safari they’d purchased. After filing his claim, Redpoint Client Services called to ensure nothing was omitted from the claim. It turns out, there was. The full amount for the financial loss had not been claimed and was quickly adjusted!
Another couple from Michigan utilized Ripcord Travel Insurance after receiving news from their doctor that the husband had just been diagnosed with a serious illness and should not be traveling anywhere. This unfortunate occurrence was not only devastating but put a stop to their long awaited trip to Mexico. After contacting Ripcord with their claim, they were reimbursed for their insured airfare to Mexico and the non-refundable portion of their tour operator’s cost.
A client who planned to climb Mt. Kilimanjaro with her boyfriend landed in Arusha, Tanzania with all necessities except for their luggage. All of the required gear for their ascent was in those bags. They were faced with the choice of attempting to buy all of their gear at a store in African hinterland and then making an insurance claim or hope that Ripcord could find the missing luggage before their departure. They called Redpoint Operations and the search began with Redpoint staffers calling airlines to find the right luggage tags. Redpoint managed to find the missing luggage and had them delivered to the couple at their camp at the base of Kilimanjaro. The bags showed up a day after they were lost and a day before they were set to begin their climb.
Another couple traveling to Johannesburg by way of Texas also dealt with the unfortunate headache of 3 bags of their belongings not arriving with them at the airports luggage carousel. They worked with the airline as they called Redpoint Operations for assistance in locating their bags. Two of the three bags ended up at the airline office after a few hours, however the third and largest bag was still missing. The couple left for the first stop of their safari while Redpoint continued to work on retrieving the final missing bag. The couple had a change of clothes each and no outdoor gear or appropriate footwear. Ripcord tracked the couple’s movements while staffers were in contact with the airlines working on locating the last bag. When Ripcord found the remaining bag, it was sent to the next safari lodge on the couple’s itinerary.
Ripcord Rescue Travel Insurance TM combines medevac and rescue insurance with travel insurance that includes coverage for trip cancellation, trip interruption, lost baggage, primary medical expenses coverage and much more. Ripcord is powered by Redpoint Solutions, a medical and travel risk company owned and operated by special operations veterans and physicians.